Last Updated:
This Return and Refund Policy applies to landscape design services provided by Originalgiftstor. Due to the custom nature of our services, please review this policy carefully before engaging our services.
You may cancel your service agreement within 48 hours of signing, provided that no design work or installation has commenced. Cancellation requests must be submitted in writing to info@originalgiftstor.cv.
If cancellation occurs after work has begun, you will be responsible for payment of all services completed up to the cancellation date, as outlined in your service agreement.
Design services are custom-created for each client and are non-refundable once delivered. However, we offer revision rounds as specified in your service agreement to ensure your satisfaction with the design.
Installation services, including planting, hardscaping, and lighting, are custom work performed on your property and are generally non-refundable once completed. However, we stand behind our workmanship and will address any issues that arise due to:
We provide a warranty on our installation work as follows:
Warranty coverage does not apply to damage caused by:
If you are eligible for a refund under the terms of this policy:
If you have concerns about our services that are not resolved through our standard process, please contact us directly. We are committed to working with you to reach a satisfactory resolution.
We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the modified policy.
For questions about returns or refunds, please contact us at:
Email: info@originalgiftstor.cv
Phone: +13473251720
Address: 22 E 88th St, New York, NY 10128, United States